Safe and reliable transportation for your peace of mind

What We Do

At LMTS, we take pride in being a trusted provider of non-emergency medical transportation services in Southwestern Ontario for over 30 years. We have established ourselves as a leader in the industry by providing safe and reliable transportation solutions. Our team is committed to providing compassionate and professional services to ensure riders reach their medical appointments safely and on time. At LMTS, we are dedicated to delivering high-quality transportation services to improve the health and well-being of our riders.

P.S.W, escorts or loved ones always ride for free.

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Our promise is to strive to be the most convenient, professional, and cost-effective non-emergency medical transportation system in Ontario.

With over 30 years of experience, LMTS has acquired in-depth knowledge of seniors, auto injuries, ongoing rehabilitation programs, and people with special needs such as Acquired Brain Injury, Alzheimer’s, paraplegic and quadriplegic travelling needs. We offer a trusted single-source solution to all your transportation needs, including wheelchair, ambulatory, and stretcher. (Stretcher services are coordinated only, with these services being provided by a third party).

Our Mission

Image of a smiling elderly male patient in a wheelchair

Riders progressing from one transportation type to another find comfort in dealing with a single company, with the benefit of having a single monthly invoice for all services received. LMTS offers convenient invoicing solutions to match your needs including: one invoice for all riders or one invoice per rider, and transport details individually or in aggregate.

LMTS will go the extra mile to ensure that riders arrive at their appointments on time and safely. We can escort riders to/from our vehicles and even wait with them at their destinations should they require extra assistance in mobility, attention, or comfort. One call or email is all it takes to setup transportation services for any new or repeat rider for any transportation type.

Please note that LMTS is fully compliant with the Privacy Act and PIPEDA.

Image of two friends with disability having fun

Who do we provide our services to?

LMTS provides service to the medical community, the legal community, Veterans Affairs, Ontario Disability Support Program, Health Care Case Management teams, and the private sector.

At LMTS, our motto is “because we care” and our riders can prove it.

  • “We would like to thank both John and Anita for the excellent care that they provided to us. On very short notice they were able to make our pick up and drop off our mother from one long term facility to another. From the phone call with Anita who showed so much compassion making the arrangement to the prompt on time service John gave, we will highly recommend their services whenever possible. John’s caring attitude towards Mom was outstanding.”

    –Doug & Lori

  • “The staff at LMTS became extended members of our family. I really don’t know what I would have done without the care and support they provided for my mom. The service is dependable, affordable and more importantly the staff truly cared about my mom. John and Anita, the owners, went above and beyond to provide the best transportation care for my mom. My mom loved her outings with the drivers. Each trip became more of an social outing for her as opposed to a mode of transportation. I would highly recommend this service.”

    –Karen Bruff

  • “We have been with L.M.T.S. for over a year now and have had excellent service with this company. The drivers are kind, courteous, helpful and punctual.”

    –Leonard Longeuay & Sylvia Frasher

  • “On September 22, 2004 I survived a severe motor vehicle accident and have used this service for 8 months. I have found it to be highly satisfactory. The drivers have been prompt and courteous and have assisted me from home to appointment with kindness and consideration, taking a personal interest with assisting me. I consider L.M.T.S. to be an exceptional service and would highly recommend it to anyone who requires this kind of assistance.”

    –Juanita Casselman M.D.

  • “When I first started in rehabilitation I needed assistance and I was very nervous in any car after my accident. The drivers with L.M.T.S. were sensitive to my needs and flexible to change as my needs changed. My husband feels better knowing if he cannot take me to my appointments that I am comfortable with the drivers and their driving ability. The service provided to me has taken the transportation worry away. I would trust them with any of my family members. I know I will get to my appointments in a timely fashion, unlike cabs which are always in a hurry to get the next fare. They will accommodate any changes I may have, even with short notice, and never have I had a negative response from the office. The only positive side of a life changing event like an accident is, in my normal everyday life I would have never met some very wonderful people.”

    –Irene Lennox

  • “…I’m restricted to a wheelchair because of an automobile accident. I had been transported by other transportation providers in London and experienced the following: late appointments, very long waits for returns, drivers (some not very friendly) that drove erratically and too fast.. After traveling with LMTS my stress and pain levels started to drop, including my blood pressure. LMTS drivers are very conscious of injured people and their needs. I also found their drivers to be very polite, patient and safe. They got me to my rehabilitation and medical appointments on time or a little early and with very little wait for return. I would recommend LMTS to anyone who is in need of transportation to any of their appointments. They are by far the best medical transportation provider in London. Thank you for all the great service…”

    –John Sorrenti

  • “Another satisfied and happy client”

    –Janisse Leclair

  • “We are pleased to recommend London Medical Transportation Systems having used this service for over one year. John Laverty and all his drivers provide all the assistance needed from your home to the vehicle and into the building for appointments, taking you and your mobility device to the correct office or dept. We have traveled in the wheelchair van and the regular car transportation, and have found John and his drivers very courteous and helpful. Pick ups and returns are done at your convenience with no long waits. Thank you John & Anita.”

    –George & Sandra Pollard

  • “London Medical Transportation came highly recommended to me about six years ago. Since then, they have been more than just a transportation service to me. I go to Dialysis three times per week and I must be picked up at the same time each day. At the end of my Dialysis, I feel fatigued and want to go home. I love that there is no waiting, as London Medical Transportation is waiting to take me back. John and Anita are very warm and kind people. Their drivers are all very friendly, making each trip more bearable. They transported me in my electric wheelchair in nice clean vans and I always feel safe. London Medical Transportation has made these trips a wonderful experience for me. I never feel rushed, and they are never late. Thank you and your team for providing me with this friendly and reliable service for all these years. Keep up the excellent work.”

    Art Green

Questions?

To learn more about our services or how we can assist you, please send us a message or give us a call.
We would be pleased to speak with you one-on-one or in a group setting.

Book a ride, today.

Have questions or need assistance?
Contact us for personalized assistance with your transportation needs.